Shipping Policy

Processing time is between 0 to 5 business days for in-stock orders. From the moment your order is received, we begin to process it. Upon completion, those items will be shipped via the method selected during checkout. Once the order has been processed, it’s ready to be shipped. Shipping time refers to the time after the order is processed to when it appears at your door. Shipping times may be up to 10 business days in duration depending on distance, carrier and items purchased.

Shipping Methods

Shipping times may be up to 10 business days in duration depending on the distance, carrier and items purchased. UPS Ground: UPS Ground shipping within the continental United States takes between 4 to 6 business days in transit and is fully insured and traceable. The cost for UPS Ground is based on your total order.

  • If your order originates from a single warehouse, the shipping rate is $8.99 for UPS Ground. If your order ships from multiple warehouses, a $4.99 fee will be applied for each warehouse.
  • The shipping rate is $4.99 for UPS Ground. If your order ships from more than one warehouse, a $4.99 fee will be applied for each additional warehouse.

Expedited Shipping: Expedited shipping options, which are listed below, are available for an additional fee during checkout.

  • UPS Next-Day Air – Delivery within 1 business day for orders placed by 9AM EST M-F.
  • UPS 2nd-Day Air – Delivery within 2 business days for orders placed by 9AM EST M-F.

Do you have a question? Feel free to contact our customer relations department via email at support@etsgear.com or by phone at 1-757-963-8335  (M – F 9AM – 5PM EST).

APO/FPO Shipping

We charge a flat rate of $19.99 for all orders shipping to APO/FPO-based addresses. If your order is shipping from multiple warehouses, that rate will be applied on a per warehouse basis. All packages are sent USPS Priority Mail only. Please allow up to 6 weeks for delivery. For the best rate possible, be sure to select the United States as your country when shipping to APO/FPO addresses. If we do receive tracking information, the package is only traceable until it is received at the military address. PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

Additional Information

Order Tracking: All orders shipping UPS will receive a tracking number via email after the order has shipped. If you have selected free shipping, the tracking number, if available, will be emailed after your order ships.
PO Boxes: We do not ship to standard PO Boxes. We require a physical address to process your order. (the exception to this rule is if shipped to a government agency)
Volume Purchase Orders: The free shipping offer only applies to customers paying full retail prices. Any volume discounted quotes received from us will include an actual freight estimate.
Backorder Shipping: The moment your backorder becomes available, we will ship it out via UPS Ground at no additional charge.

International Shipping

We offer competitive rates for shipping overseas. Please email us at sales@etsgear.com or call us for your specialized quote.